Privacy Policy

Effective date: 1 September 2026

This Privacy Policy explains how DaisyB Projects (Pty) Ltd (“DaisyB Projects”, “we”, “us” or “our”) collects, uses, stores and protects personal information submitted through this website. We aim to process personal information responsibly and in accordance with applicable South African law, including the Protection of Personal Information Act 4 of 2013 (“POPIA”).

1. Responsible party and contact details

DaisyB Projects (Pty) Ltd is the responsible party for personal information processed through this website.

• Registration number: 2019/244380/07
• Email: info@daisybprojects.co.za
• Address: Mount Royal Estate, Malmesbury, Cape Town, 7300

2. Personal information we collect

When you use the contact form, we collect the information you choose to provide, including your name, surname, email address and message. The hosting environment may also record limited technical information such as an Internet Protocol address, browser type, date, time and security logs.

3. Why we process your information

We use personal information to:

• receive, assess and respond to roofing, truss and project-related enquiries;
• communicate about the requested service or an agreed project scope;
• maintain appropriate business, security and correspondence records;
• protect the website and contact channel against misuse or fraud; and
• meet applicable legal or regulatory obligations.

Submitting an enquiry does not create a contract. Any work, responsibility, price or deliverable is confirmed separately in a quotation, contract or approved scope.

4. How we share information

We do not sell personal information. Information may be made available only where reasonably necessary to personnel or service providers supporting hosting, email, information technology, professional advice or project administration, or where disclosure is required by law. Service providers should process information only for the authorised purpose and apply appropriate safeguards.

5. Google Maps and external content

The contact page offers an optional Google Maps embed. The map is not loaded until you allow external content. When loaded, Google may receive technical information from your browser and process it under Google’s own terms and privacy practices. You can use the address without loading the map.

6. Retention

We retain enquiry information only for as long as reasonably necessary for the purpose for which it was collected, for legitimate business records, to resolve disputes, or to comply with legal obligations. Information that is no longer required should be securely deleted, destroyed or de-identified where reasonably practicable.

7. Security

We take reasonable technical and organisational steps appropriate to the nature of the information and the website. No internet transmission or storage system can be guaranteed to be completely secure, and users should avoid submitting unnecessary sensitive information through the general contact form.

8. Your rights

Subject to applicable law, you may ask whether we hold personal information about you, request access to it, request correction or deletion of inaccurate or unlawfully held information, object to certain processing, or withdraw consent where consent is the basis for processing. Contact info@daisybprojects.co.za and provide enough detail for us to identify and respond to the request.

You may also lodge a complaint with South Africa’s Information Regulator through its official channels at inforegulator.org.za.

9. Children’s information

This website is intended for general business enquiries and is not directed at children. Please do not submit information about a child through the contact form unless it is necessary, lawful and appropriately authorised.

10. Changes to this policy

We may update this Privacy Policy to reflect changes to the website, our processing practices or applicable requirements. The effective date at the top of this page identifies the current version.